NEDERLANDS

Discover the story of Dries

Watch how airport employee Dries is manipulated by an acquaintance who wants a favour. What will happen to him?

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For managers

Protect yourself from criminal influence

You could be of great use to criminals who want to steal goods or smuggle drugs through Schiphol Airport. They often ask simple things and act as if it is just a small favour. But once you say yes, you can't get rid of them easily. Be aware of this and use the following tips to prevent this from happening.

Report every suspicious act

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Do you ever see people at work who don’t belong there? Have you ever been offered money for your Schiphol access pass? Do you have colleagues who behave strangely? Report it to your manager, a confidant or (anonymously) to the Royal Netherlands Marechaussee.

Don't share details

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Criminals aren’t easy to recognise. They are often friendly and well-spoken. They also know how to manipulate people. So be careful if someone asks you about your work. Especially if they keep asking. Keep details such as working hours, flights you work on and your Schiphol access pass to yourself.

Take care of what you share

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Of course, you can be proud of working at Schiphol Airport. But be careful with what you share on Instagram, Facebook, or other social media. For example, don’t share photos of your access pass, work schedules or sensitive information about your workplace. Criminals are also on social media.

Be careful

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Wear your access pass visibly in places where it is mandatory but put it away when you take the train home, for example. Do not share photos of your access pass on social media and be careful who you tell about it. For criminals, people with an access pass are a possible way in to our airport.

Dare to ask for help

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When you're persuaded or coerced by criminals to do something wrong, it feels like you don't have a choice. This is not the case, although there may be consequences. Either way, finding a way out starts with speaking up. Talk to your employer, a confidant or report it to the Royal Netherlands Marechaussee.

What can you do?

We want to make the airport a safer place. That is why we are carrying out more inspections and also why we are improving business processes. What can you do? 

You are an indispensable link in a strong chain. Not only to make everything run smoothly, but also to keep Schiphol safe.

As a Schiphol employee, you have access to restricted areas. This makes you a person of interest to criminals. Be aware of your vulnerable position. Remind yourself of what's at stake. In most cases, there's no turning back.

You are loyal and professional

• You are proud of your job

• You take responsibility

• You inspire your colleagues

Still, you can also do something unsafe without being aware of it: like posting something on social media.

You are honest and reliable

• You will not be bribed

• You do the right thing, even when nobody is watching

• You can look at yourself in the mirror

You are always alert

• You talk to your supervisor if you are approached with an unusual request

• You and your colleagues openly discuss any issues

• If you notice something unusual on the work floor, you report it right away

When in doubt, ask yourself

• Are your actions aligned with your morals?

• What else are you putting at stake?

• What's the next choice? What are you getting yourself into?

• What would other people do in your situation?

Seen or heard something strange?

As an employee, you are the eyes and ears of the airport to point out and report possible wrong doings. Have you seen or heard something strange? Do you know things that make you feel less safe at work? Or do you see risks you think you should actually discuss? Please report them, because it is the only way your employer can make sure that possible wrongdoings are resolved. You report for your own safety, but also to help make the airport a safer place.

Report to your employer

Your employer is responsible for providing you with a safe place to work. One of the measures to ensure a safe place to work is your company's code of conduct. You can report to your own supervisor. Or you can contact the designated contact point or confidential advisor within your organisation. Each organisation has its own reporting scheme.

Report to Meld Misdaad Anoniem

Do you suspect that criminals are abusing the facilities at the airport?
You can report this by telephone (0800-7000) or online at Meld Misdaad Anoniem. This is an independent organisation that protects your anonymity. Your personal details will never end up in a suspect's file. And as the person reporting you do not need to testify in court.

Report criminal offences at the Royal Netherlands Marechaussee

You can also report a criminal offence or a suspicion of this at the Royal Netherlands Marechaussee. The Royal Netherlands Marechaussee uses the website of the Netherlands Police for this: Report a crime. Since the Royal Marechaussee deals with your report, it is not possible to follow it online. The report will be sent to your home address. If you have any questions about your report, you can contact the Royal Marechaussee customer contact center at 0800-1814 (toll-free).

Criminal Intelligence Team airports

Would you rather report anonymously to the Royal Netherlands Marechaussee? Please contact the Criminal Intelligence Team (TCI). This conversation is anonymous and strictly confidential from the outset. The team has a lot of knowledge of the airport. Call 030-2761216 or email tci.schiphol@mindef.nl. For more information, click here.

Don't give criminals a chance

Organised criminals try to misuse Schiphol airport and its staff to steal goods, smuggle drugs and do other kinds of harm. That's why the Dutch Tax Services, Customs, FIOD, Haarlemmermeer municipality, Royal Netherlands Marechaussee, the Public Prosecution Service, RIEC Noord-Holland, KLM and Schiphol Group work together to fight subversion and wrongdoing at Schiphol.